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Rescue Story

How Our Client Lost $260K Net After an Agency Switch

And How We Got It Back in 90 Days

Category:Consumer ElectronicsRevenue:$5M-$10MPPC ManagementAccount RecoveryKeyword RecoveryDynamic Pricing

$260K

Net Profit Lost

During agency switch

$700K+

Monthly Revenue Recovered

From $280K low

41/47

Keywords Recovered

Back to page 1

5x+

ROAS Maintained

Through recovery scaling

How Our Client Lost $260K Net After an Agency Switch

Overview

Consumer Electronics Brand H made a costly Q4 decision switching agencies. They returned February with their account in complete freefall. Revenue dropped from $470K to $280K. 47 top keywords fell from page 1 to page 3+.

The Challenge

Agency switch in Q4. Revenue -40%. 47 keywords lost. $260K in net profit gone.

Monthly revenue dropped from $470K to $280K (-40%)

-40%

47 top-performing keywords fell from page 1 to page 3+

Competitor re-launched during the crisis

Bleeding $60K monthly

90-Day Aggressive Recovery

Our Approach

The owner's first call was intense: 'We're bleeding $60K monthly and our main competitor just re-launched!' We had one advantage: we knew this account's DNA.

1

Keyword Recovery Blitz

Granular bid adjustments on 47 historically top-performing keywords plus negative keyword lists

2

Full Coverage Deployment

Cascaded Sponsored Products, Brands, and Display simultaneously. Product Targeting on competitor ASINs

3

Dynamic Pricing Experiments

15 different price points tested to find profitability sweet spot without killing CVR

4

Continuous Listing Enhancement

A/B tested every listing element from bullets to images, maximizing CVR at every funnel stage

Amazon dashboard screenshot 1

The Results

Measured Results

90-day recovery

Monthly Revenue

Before

$280K

After

$700K+

+150% (surpassed YoY)

Keywords Page 1

Before

0/47

After

41/47

87% recovered

ROAS

Before

Declining

After

5x+ maintained

Through scaling

Net Profit Lost

Before

$260K gap

After

Recovered

90-day turnaround

Revenue from $280K to $700K+ by April, surpassing prior year YoY. 41 of 47 keywords back to page 1. ROAS maintained above 5x. The $260K net profit loss was calculated: total profit if Q3 trend continued vs 4 months under other partner.

The Uncomfortable Truth

In my experience 3/4 accounts that agency-switch in Q4 never fully recover. This succeeded because we caught it early and the client had strong product fundamentals. Our fee would have been less than 10% of their loss.

Key Learnings

Main Driver of Change

Knowing the account's DNA from prior management allowed a 90-day aggressive recovery. We had the keyword history, the seasonal patterns, and the bid intelligence from years of managing this brand. That institutional knowledge made the recovery possible at a speed no new agency could match.

What's Next

The brand has surpassed prior year performance with $700K+ monthly revenue and 41/47 keywords back on page 1. The recovered keyword positions are being fortified with defensive campaigns to prevent any future disruption.

Ready to grow?

Recovering from A Bad Agency Switch?

Recovery isn't just about getting back To where you were. It's about proving Why you should have never left.

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